How we delivered Ananya Counselling.
Product build: Website + appointment automation
Client Background & Challenges
A private therapy and counselling practice.
Key Obstacles Identified
- High rate of client appointment no-shows causing dead slots.
- Manual appointment reminders taking up clinician time.
Our Solution Strategy
Designed a clean next.js booking portal linked to automated WhatsApp reservation notifications and reminder flows.
Implementation Roadmap
Step-by-step product implementation
Designed a private, low-friction booking landing page.
Integrated automatic booking confirmation links.
Setup WhatsApp pings triggered 24h and 3h before the appointment.
Quantified Outcomes & ROI
In line with our case study verification protocol, metrics are verified post-deployment. We avoid fabricated ROI claims.
Key Lessons & Operational Takeaways
- Allowing clients to easily reschedule via a WhatsApp link recovers slots that would otherwise be dead.
Our QA & Testing Methodology
Every product rollout passes through a sandbox testing protocol. Integrations are stress-tested for concurrency before launching.
Operational Security & Maintenance
Security is configured via strict HTTP headers and end-to-end token validation endpoints. Ongoing maintenance loops are run monthly.
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