Case Study — Digital Growth

How we delivered Meridian Dental.

Product build: Digital growth + Google Business

Client Background & Challenges

A multi-surgery family dental clinic.

Key Obstacles Identified

  • Low visibility on regional Google searches for dental implants.
  • No automated reviews acquisition workflow, leading to slow Google maps ranking gains.

Our Solution Strategy

Setup local SEO optimizations and integrated an automated post-treatment WhatsApp Google Reviews collection manager.

Technologies Used:Google Business APITwilio SMSSupabase webhooks

Implementation Roadmap

Step-by-step product implementation

1

Optimized local business profile metadata and categories.

2

Configured automatic checkouts notification webhook to trigger feedback WhatsApp links.

3

Created review filtering logic to route negative feedback directly to management.

Quantified Outcomes & ROI

In line with our case study verification protocol, metrics are verified post-deployment. We avoid fabricated ROI claims.

Verified Metric[Verified Google Profile Rating Increase from 4.2 to 4.8 within 60 days]

Key Lessons & Operational Takeaways

  • Automated post-treatment pings capture client ratings while satisfaction is highest.

Our QA & Testing Methodology

Every product rollout passes through a sandbox testing protocol. Integrations are stress-tested for concurrency before launching.

Operational Security & Maintenance

Security is configured via strict HTTP headers and end-to-end token validation endpoints. Ongoing maintenance loops are run monthly.

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